WHAT YOU NEED TO KNOW
Frequently Asked Questions
HOW LONG HAVE YOU BEEN IN BUSINESS?
Since 2016, we've successfully completed more than 130 trips with over 5,000 travelers attending. Many of our travelers have been supporting us since our first year. We appreciate you all!
CAN WE LEAVE OUR VEHICLES DURING A TRIP?
Yes. Each trip itinerary lists the pickup locations. We have permission to leave vehicles where we meet the bus. We have parking passes to use during overnight trips. Security is not provided, and we are not responsible for damages. Carpooling is encouraged to limit the amount of parking spaces we use.
DO YOUR PRICES INCLUDE TRANSPORTATION?
Yes. Our prices include round trip motorcoach transportation starting from the pickup location. We contract from a list of qualified motorcoach companies. Most buses are equipped with video, Wi-Fi and a restroom. We use top-quality motorcoaches to make travel as comfortable as possible.
WHAT IS YOUR REFUND POLICY?
Each trip is different. Please read the full itinerary before purchasing tickets. In order to be considered for a refund, you must contact us before the cancellation date listed in the trip itinerary. Cancellation fees may apply. Processing fees are nonrefundable. Any extra fees we incur due to your cancellation are deducted from your refund total.
DO YOU OFFER TRAVEL INSURANCE?
We do not offer travel insurance. You can purchase travel insurance on your own from almost any insurance company. We suggest contacting your current provider.
WHAT IS YOUR LIABILITY POLICY?
Each person must sign and agree to our liability terms and conditions which state; "YOU FULLY ACCEPT AND ASSUME ALL RISKS AND RESPONSIBILITY FOR INJURIES, LOSSES, COSTS, DAMAGES & SICKNESS. YOU AGREE TO BE 100% LIABLE FOR YOURSELF, YOUR BELONGINGS AND YOUR PARTY/GUESTS".
ARE CHILDREN ALLOWED ON TRIPS?
Absolutely! We love travelers of all ages. Please be aware that charter buses typically do not come with seatbelts, so car seats and booster seats cannot be installed. Anyone age 19 or younger, must be accompanied by an adult over the age of 19 years. Bus bathrooms do not have changing tables for babies. All travelers must purchase a ticket, regardless of age.